TotalEnergies: on the way to post-oil

TotalEnergies stands out as the first alternative supplier on the French energy market, thanks to the quality of its services and its reliability. It is both a producer and a supplier of electricity, gas, petroleum, biofuels and renewable energies.

In short

The Total group was founded in 1924 and was one of the pioneers in the marketing of petroleum and gas. Throughout its history, it has absorbed companies such as Petrofina (in 1999), Elf Aquitaine (in 2000) and more recently Maersk Oil (in 2017) as well as Direct Energie (in 2018).

This last operation allowed the giant to gradually establish itself on the electricity and gas market, and to become a serious competitor to EDF and Engie. Its objective is to obtain 15% of the market by 2022.

From Total to TotalEnergies: a new identity oriented to the future

During 2020, the company changed its name (from Total to TotalEnergies). This change was made in response to the energy transition and to highlight the diversification of its activities. TotalEnergies no longer wants to be associated only with petroleum.

In addition to its name, TotalEnergies wants to provide a new visual identity, by intrinsically changing its logo. Now multicolored, and creating a link between the past, present and future of TotalEnergies.

TotalEnergies faces environmental challenges

In order to make its contribution to sustainable development, TotalEnergies committed itself in May 2020 to reach carbon neutrality by 2050 and a Compensation of all CO2 emissions remaining by investing massively in natural carbon sinks.

By 2030, TotalEnergies intends to produce 100 gigawatts of renewable electricity worldwide (compared to 7 gigawatts today) through projects offshore wind turbines And of solar fields.

Thus, the green electricity produced will supply, 150,000 charging stations at individuals, in businesses and at service stations. TotalEnergies inaugurated its first station entirely dedicated to electric charging in Paris La Défense in May 2021.

Finally, TotalEnergies plans to store electricity, by launching the largest battery electricity storage project in France, located in the port area of Dunkerque.

It is therefore not for nothing that the line of conduct adopted by the group is”more energy, fewer emissions“.

What are the offers for professionals?

TotalEnergies offers offers for professionals, regardless of the sector of activity, the segment (all types of meters) and the company.

Their offers are customizable or tailor-made according to the consumption profile, the price option or the power subscribed to.

Professionals have the choice between:

• The price Fixed, the price Market Access (allowing you to manage your gas purchases on the stock markets yourself), the price TRV indexed (Regulated Sales Rates) or the offer 2 Seasons to optimize your annual budget
• the addition of an option: electricity, electricity + gas or gas
• services included: dedicated contacts, optimization, billing,...

The TotalEnergies Energy Premium

Established and distributed within the framework of Energy Saving Certificates (EEC), Prime Energy TotalEnergies offers a financial aid to companies aiming to finance energy-saving work (thermal insulation, heating and ventilation).

These companies will therefore be able to reduce the amount of work and, ultimately, save on their energy bills.

How do I subscribe to a TotalEnergies offer?

Several options are available to you to subscribe to a TotalEnergies energy contract :

• By phone at 09 88 81 30 05 from Monday to Sunday from 8 am to 8 pm
• Online via a dedicated form
• By post to the address:

TotalEnergies
Online customer service
TSA 11572
75901 Paris CEDEX 15

For terminate your contract, several solutions are available to you:

• By phone at 09 70 80 69 69 from Monday to Saturday from 9 am to 7 pm
• Online via your TotalEnergies customer area “My account/Cancel my contract” section

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What are TotalEnergies' customer reviews?

TotalEnergies is transparent about the opinions of its customers, so they are available online.

Approximately 68,000 reviews were identified with an overall score of 4.1/5. Customers are therefore generally satisfied and highlight the quality/price ratio and the quality of customer service.