ENGIE Pro (ex-GDF Suez) - Globally recognized energy company

Engie in a nutshell

Better known under the name GDF Suez, Engie was created in 2008, following the merger between Gaz de France (GDF) and Suez. It was only from 2015 that Engie took its current name, the risk of confusion with its subsidiary GrDF (Gas Distribution Network France) were too important.

Engie is now the 3rd largest group in the world in the energy sector. The company is not only present in the market of natural gas, but also in the electricity market.

Its international presence is also important as Engie is present in 70 countries and employs more than 170,000 people worldwide.

Like his ex-subsidiary EDF, Engie is aiming for a low-carbon strategy in order to fight global warming by investing in renewable energies and in thermal production with low CO2 emissions.

What are Engie's activities?

Natural gas

Historical supplier of natural gas, the Engie group is present throughout the gas chain, from exploration and production to distribution. Engie is positioned as the European leader in transport, distribution but also natural gas storage with the support of its dedicated subsidiaries.

You should know that the transport of natural gas is provided by GRTgaz, while GRdF ensures the distribution of natural gas. .

The company is also present on the market for biogas (or biomethane) in France.

Electricity

Engie has a significant and diversified production capacity: natural gas power plants, With coal and renewable energies such as hydroelectric, wind and solar.

In figures, this represents:

• 115.3 GW of installed electricity production capacity, including 19 GW in renewable energy
• 10.5 GW of electrical production capacity under construction, including 3.1 GW in renewable energy, or 29.5%.
  

The group is positioned as the leading independent electricity producer in the world, including in the Persian Gulf countries, Brazil and Thailand.

Energy service

Faced with the climate emergency, Engie designs and implements energy efficiency solutions in order to support its customers in their transition to carbon neutrality.

In 2017, Engie was the leading provider of energy efficiency services in the world based on expertise in heating and cooling networks, Green Power Purchase Agreements (PPA), data centers and green mobility.

What are Engie Pro's offers?

Engie Pro offers are aimed at all types of professionals, and of all sizes with:

• Market offers electricity allowing you to benefit from a contract at a guaranteed price for 1, 2 or 3 years
• Market offers natural gas allowing either to benefit from a guaranteed price for 1, 2 or 3 years or from a price indexed on the French gas market
• “dual” offers (electricity and natural gas) allowing to have only one contact person and a single energy bill for the electricity and natural gas contract

Engie offers a “Green Energy” option indicating that 100% of electricity is covered by the Guarantees of Origin mechanism.

This mechanism certifies that electricity has been produced from a renewable energy source and injected into the electricity network.

How do I subscribe to an Engie Pro offer?

To subscribe to An Engie Pro energy contract you can:

• fill out an online subscription form
• (for professionals) call 09 69 32 33 00 from Monday to Friday from 8:30 to 18:00 (Call not surcharged)
• (for individuals) call 09 69 39 99 93 from Monday to Saturday from 8:00 to 21:00 and Sunday from 10:00 to 18:00 and Sunday from 10:00 to 18:00

La termination of your Engie contract is carried out at the same numbers as for the subscription, or on your Engie Pro client area my online account or at the following address:

ENGIE Professional Customer Services
TSA 15702
59 783 Lille Cedex 9

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Engie in the face of customer reviews

More than 480,000 customers left reviews on the site of the energy supplier Engie and gave it an average net score of 3.5/5. For greater transparency, these opinions concern the various services of the group, including prices, the relevance of offers, customer service, procedures related to the move, the estimation of consumption, the methods of payment, etc.

Engie customers particularly appreciate the speed and simplicity of online procedures.