Cdiscount Énergie Pro: economical alternative electricity supplier

Cdiscount, a well-known e-commerce brand, recently launched the supply of electricity to professional customers in May 2020.

Through this article, SirEnergies explains to you in a few minutes the reasons for the creation of Cdiscount Énergie Pro, its target market, its offers and how it stands out from other electricity suppliers in this ultra-competitive market.

Understand the genesis of Cdiscount Énergie Pro

In France, the group Casino is the first major retail player to enter the energy market with the aim of reducing its own energy expenses.

The group, wishing to respond to the double economic and ecological challenge linked to the electricity bill of professionals, created GreenYellow in 2007.

Its subsidiary, specialized in energy, is positioned as a producer of “green” electricity and a supplier of solar solutions for professional customers.

It was only in 2016 that GreenYellow obtained the authorizations to operate as an electricity supplier, and it was under the name of Cdiscount Énergie, that the Casino group decided to supply electricity, first to a private customer (2017), then second to a professional clientele (2020).

Today, the two brands want to be”Low-cost” in their communication, in order mainly to stand out from other electricity suppliers.

The target market and the offers of Cdiscount Énergie Pro

Cdiscount Énergie Pro aims at both a customer base of individuals And of professionals (of all sizes).

Two types of consumer profiles can be distinguished:

• Profiles”Blue rates” (meter with a power of < ou = à 36 kVA -> VSE/SMEs, artisans, liberal professions)
• Profiles”Yellow rates” and”Green rates” (meters with a power between 36 and 250 kVA or > 250 kVA -> large accounts)

The offers for the “Blue Rates”

The brand offers an offer, indexed to Regulated Sales Rates (TRV), guaranteeing a 7% discount on the price per kWh before tax compared to the TRV offered by the historical supplier EDF.

Note that this offer is not only valid for the first year, but also for the following years.

The offers for the “Yellow Rates” and “Green Rates”

For major account customers, Cdiscount Energie Pro offers an offer called”tailoring”, in order to best adapt to the particularities and requirements of each.
Everything takes place on the supplier's website, where you need to request a quote via a contact form.

How does Cdiscount Énergie Pro stand out from the competition?

App “Conso Watt”

Associated with Linky counters (of which he is obligatory to have one to fully use the app), the application”Conso Watt” by Cdiscount Énergie has several advantages, it allows:

• to visualize electricity consumption data in euros and kWh
• to compare your consumption and your budget by period (hour, day, week, month, year)
• to identify consumption peaks

Make attractive savings

Cdiscount Énergie Pro's electricity offers are intended to be more affordable than those of its competitors; as we saw previously with offers up to -7% compared to TRV prices.

Subscription without commitment

Professionals can cancel their contract at any time, at no additional cost. They are in fact free of Changing energy suppliers at any time without notice.

Finally, you should know that all of Cdiscount Énergie Pro's offers are digitized and accessible.

How do I subscribe to a Cdiscount Énergie Pro offer?

For underwrite to an electricity offer from Cdiscount Énergie Pro, two possibilities:

• By phone at 0808 800 901 (Monday to Friday, from 9 a.m. to 7 p.m. and Saturday from 9 a.m. to 6 p.m.)
• On the supplier's website via the contact form

How to cancel your Cdiscount Énergie Pro contract?

For terminate You do not need to cancel your contract with Cdiscount Énergie Pro. All you have to do is change the supplier.
In fact, Cdiscount Énergie Pro's electricity offers do not include a commitment period.
However, it is only in the case of a professional move that the termination of the contract is obligatory. You have three options:

• By phone at 0808 800 907
• By email: serviceclientpro @cdiscount -energie.com
• By post by registered letter to the following address:

Cdiscount Pro Energy — Customer Service
TSA 20121
42019 Saint Erie in Cedex 1

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Customer reviews

At the time of writing, Cdiscount Énergie Pro is too young to have collected enough customer reviews.
On the other hand, on the side of individuals, we note that Cdiscount Énergie is popular for its aggressive rates as well as the responsiveness of its customer service.
The e-commerce giant's low-cost strategy is bearing fruit quite well at the moment.