Alpiq Energie: Swiss energy company with a European focus

As the number one electricity company in Switzerland, Alpiq Energie is active in all energy areas: from generation to transmission and distribution, to energy trading and supply.

SirEnergies explains everything to you in less than 3 minutes.

Who is Alpiq Energie France and what are its activities in France?

Alpiq is a Swiss company that has been supplying both electricity and gas to customers in France since 2002. With more than 10% of industrial electricity supplied by Alpiq in France, the company is positioned as one of the main alternative suppliers on the market.

Alpiq was initially founded in 1890 and was merged between Energie Ouest Suisse (EOS) and Atel Holding S.A in 2009. In 2018, the giant Bouygues acquired Alpiq's energy services and construction activities.

Offer to supply electricity to professional customers

The company supplies electricity to several segments of professional customers, from large account customers to SME/SMI customers.

For these two segments, Alpiq offers a green electricity supply offer via the Guarantees of Origin mechanism with total or partial coverage of customer consumption.

In addition, the company provides its customers with a web portal to visualize consumption curves accompanied by detailed reporting at the end of the month.

Electricity supply for key account customers

• SIMPLICITY ELEC: fixed price of 1 to 3 years with green energy option and no consumption commitment
• MULTI-CLICK ELEC: price indexed from 1 to 3 years with green energy option and no consumption commitment
• DYNAMIC ELEC: accessible spot products (day-head), weekly, monthly, quarterly and annual blocks. Offer from 1 to 5 years with green energy option and no consumption commitment
  

Electricity supply for SME/SMI customers

• Pro 5 ELEC: fixed price of 1 to 3 years with green energy option and no consumption commitment

Offer to supply natural gas to professional customers

Same principle as for its range of electricity offers, Alpiq Energie France offers natural gas supply offers to major account customers and SMEs/SMIs.

Supply of natural gas for key account customers

• SIMPLICITY GAS: fixed price for 1 to 3 years with no consumption commitment
• MULTI-CLICK GAZ: price indexed from 1 to 3 years without consumption commitment
• DYNAMIC GAS: accessible spot products (dayhead), weekly, monthly, quarterly and annual blocks. Offer from 1 to 5 years with no consumer commitment.
• GAS INDEX: price indexed from 1 to 3 years day-ahead or month-ahead with fixing option and without consumption commitment

Natural gas supply for SME/SMI customers

• SIMPLICITY GAS: fixed price for 1 to 3 years with no consumption commitment
  

How do I subscribe to an Alpiq Energie France offer?

To subscribe to a Alpiq Energie France energy contract, several solutions are available to you:

• Online via the website and the dedicated contact form
• By phone at +33 1 53 43 84 20
• By email to info.fra@alpiq.com
• By post to the following address:

Alpiq Energie France S.A.S.
27 Rue des Poissonniers
92522 Neuilly-sur-Seine cedex

These same possibilities will be offered to cancel your contract and via your Alpiq Energie France customer area.

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Alpiq Energie France in the face of customer reviews

At the time of writing, Alpiq Énergie France does not list the opinions and comments of its customers on its website. To consult them, it is necessary to go to a platform specialized in collecting reviews.

However, it should be noted that the company has been elected best customer service every year since 2017 (No. 1 in the CLEEE- barometer).FNCCR for professional consumers).